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All UFCU locations will be closed Thu, Nov 22, 2018 for Thanksgiving Day. Read more

About

Contact Us

Call Member Services

(512) 467-8080
(800) 252-8311

General Fax: (512) 421-7450
Auto Loan Fax: (512) 421-7455

Hours
Monday – Friday: 7 AM – 7 PM
Saturday: 10 AM – 2 PM

New Hours Effective August 6
Monday – Friday: 8 AM – 6 PM
Saturday: 10 AM – 2 PM


Contact Us Online

Account questions: Use your Online Banking eMailBox
Other questions
Feedback and suggestions


Make a Payment

Send your Visa credit card payment to the following:

VISA PO BOX 9389
Austin, TX 78766-9389


Send Us Mail

University Federal Credit Union
P.O. Box 9350
Austin, TX 78766-9350

If you need a physical address to overnight payments, documents, etc., please use the following:

UFCU Plaza
8303 N MoPac Expy A105
Austin, TX 78759


Call a Service Department

Fraud and Lost or Stolen Card Notification

Austin: (512) 467-8080
US Toll-free: (800) 252-8311
TTY: (512) 421-7477

Auto Lending Specialists
(512) 498-CARS (2277)
Fax: (512) 421-7455

Collections
(512) 498-2275
(800) 768-2195

Commercial Lending
(512) 421-7310

Mortgage Services
(800) 476-8409
(512) 997-HOME (4663)
Fax: (512) 421-7455
Mortgage Payoff Fax: (512) 977-7886

Retirement Planning Center
(800) 252-8311
(512) 467-8080 x21081

UFCU Insurance Services®
(800) 223-4197
(512) 421-8100

Routing Number

314977405


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