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Member Stories

At UFCU, you’re a partner, not an account number. But don’t just take it from us—hear it straight from University Federal Credit Union members.

  • Auto Loans

    Doing What Makes Sense for Life

    Cassandra P wears many hats. Once a journalist, Cassandra is now a designer, an entrepreneur, a new mom, and a trendsetter in her own right. UFCU has helped Cassandra transition to motherhood and will be there as she takes her business to the next level.

     

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  • Member Service

    Preparation Brings Peace of Mind

    As a therapist, Aimee H works alongside doctors and physicians’ assistants to provide behavioral health services for children, adolescents, and the elderly. Between her commute and traveling to spend time with friends and family, she spends a lot of time on the road. Aimee relies on UFCU Insurance Services® for coverage and peace of mind.

     

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  • Member Service

    An Enduring Partnership

    Ed T is a full-time freelance writer and consultant who has worked in Austin over 20 years. He authors multiple books, articles, and blogs every year. Ed started banking with UFCU as a UT grad student in 1976. He’s relied on UFCU as his financial partner ever since to help manage his cash flow and care for his family.

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  • Mortgage Services

    Playing and Winning in His Community

    Jonathan G is many things: a college grad, a CPA, an entrepreneur. He’s the Assistant Director of student accounts at St Edward’s University and a long-time Member of UFCU. But most of all, Jonathan’s a gamer. He loves board games, community, and the results when those two things come together.

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  • Convenience

    Finding Creativity, Balance, and Life’s Treasures

    Patty K has a career, her art, and a new granddaughter. How does she balance it all? Not by sleeping late! Patty plans to work well into her later years to meet her financial goals, and she’s optimistic. A new Rav4, financial counseling, and Online Banking is how she’ll get there.

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  • Business Services

    UFCU helped us realize our dream of opening a restaurant.

    The entire small business loan process was efficient, straightforward, and clear, and it was handled with not just utmost professionalism, but with an authentic respect for us as people.

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  • Member Service

    I trust UFCU.

    UFCU is honest. They're honest, caring, real people — like us. The people are very friendly, very down to earth. I feel comfortable there.

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  • Business Services

    A Difference in Service

    I love UFCU — the mobile abilities and absolutely the people, without whom, starting my own successful voice-over company may not have been possible.

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  • Business Services

    It's like I have a personal banker with me in my purse at all times.

    One day I’ll look up and I'll have my successful business and a large investment to prove I’ve made my company grow, with the help of UFCU.

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  • Member Service

    UFCU takes good care of me. And that's a good feeling.

    UFCU is more like a family than a banking institution. Everyone is friendly. Everyone greets you. If there's anything anyone can do for you, they do it.

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