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Member Stories

It’s Personal with UFCU

David K joined UFCU when he was a carpenter at UT 20 years ago. Since then, he and his family have bought their home and automobiles with UFCU. David says he assumed this type of treatment was due to his tenured relationship with UFCU, but has come to realize they treat every Member with the same respect.

David K"UFCU has always been there for our family. We’ve bought our home and autos with UFCU. We look to UFCU whenever we have something out of the ordinary. They never let us down. Interest rates have been great, and service is always good when you walk into a location.

My youngest son bought a car with UFCU a while back too. He lives up in Dallas, and he was checking interest rates and asked if I would send him the downtown manager's name, so he could see what UFCU could do for him. UFCU was able to finance his car loan, and we continue to recommend UFCU when we can.

When I first joined, UFCU was very small, but it’s the Member service and the friendliness, whether you’re sitting down and talking to a loan officer or just emailing when something comes up. Even when I’ve dealt with upper management, it’s personal with UFCU. No one I know from my financial center has ever left to go anywhere else, and I'm a real firm believer in that.

I've always felt like if I got in a bind, I could probably walk into UFCU and say, 'Look guys, I'm in a bind. Could you work with me a little?' It has taken me 20 years to build up this type of confidence and trust in a financial institution."

Member David K
Member Since 1996
Services Checking, Mortgage, AutoCredit Card
Representative Cheryl R