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We take great pride in the dedication of our mortgage loan officers, who have enabled thousands of Members and first-time home buyers to fulfill their dreams of home ownership. Our dedicated staff and referral partners worked together to help 2,993 Members buy or refinance a home in 2016. For two consecutive years now, the Austin Business Journal has named UFCU Mortgage Services the largest mortgage lender in Austin.
The goal of our loan officers and support staff is to help make home ownership happen and to make the experience as easy and pleasant as possible. On a scale of 1 to 10, 93% of our Members who processed a mortgage or home equity loan reported a rating of 9 or 10, and intend to refer UFCU to friends and family for their home loans. Here is what some Members have said about their mortgage experience:
“You guys were the best and my favorite part of this crazy, stressful, and new process. You will absolutely hear from my friends and family for future loans. Thank you so much for everything!”
“Thank you! Your patience and understanding throughout this process was not only amazing, but very much appreciated. Again, thank you for all your help.”
We offer heartfelt thanks to our Members for allowing us to be a part of one of the most important financial decisions of your lives.