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All personal UFCU VISA® and debit & credit cards can be added to Apple Pay. UFCU Mastercard® and corporate cards cannot be entered into your Passbook at this time, but we are working diligently to add Apple Pay functionality to these cards as well.
No. You cannot add a card for an account with a negative balance to your Passbook.
Visit the Apple website for set-up and use information.
Rather than use your actual card number, Apple Pay replaces it with a secure digital account number, encrypting and securely storing it in the Secure Element, a dedicated chip in your device – giving you access to a new level of security and convenience when using your personal UFCU VISA® credit and debit cards.
Currently, UFCU VISA® debit cards are printed with flat numbers and will not be “scanned” into Apple Pay by taking a picture. This is a known bug within the Passbook Apple Pay app. Apple is aware of the issue and planning a fix. In the meantime, you may load your UFCU VISA® debit card into Apple Pay by typing in the card information manually.
This may be caused by a difference between your iTunes account contact information and your UFCU account contact information.
If you need to update your contact information with UFCU, please contact us.
To update your personal information in iTunes visit the Apple support site for more information.
No. If you are using the UFCU security feature CardKeeper™ to lock your card, then your card cannot be added to your Passbook. You must unlock your card first in CardKeeper™, and then you can add it to your Passbook.
If you misplaced your debit or credit card, but don’t think you’ve lost it and don’t want to cancel your card yet, you can log in to the Passbook app on your phone and “suspend” the card.
If you are sure that your card has been lost or stolen, you should immediately follow the standard process of calling UFCU or visiting a UFCU financial center and report your lost or stolen card.
In addition, you should log in to your Passbook app on all of your devices loaded with the card to delete the associated card. Once you receive a new card you should load your new UFCU card into Apple Pay using the standard enrollment method, and then be sure to make it the default card in your Apple Pay wallet.
If your device is ever lost or stolen, you can use Find My iPhone and put your device in Lost Mode to suspend Apple Pay, or you can wipe your device clean completely.
Your payment information will not be exposed because your unique PIN or fingerprint is necessary to complete a transaction or access your information.
More Apple Pay FAQs
More information on Apple Pay
Apple, the Apple logo, and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. Apple Pay and Touch ID are trademarks of Apple Inc.