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Policies & Legal

Fraud Policy

Know the Signs

UFCU will never request your account number, password or other personal information by unsolicited phone or email.

If you receive an unsolicited phone call from someone claiming to be a UFCU representative or claiming to be calling on our behalf, do not give out any of your account or personal information. Instead, hang up and contact us.

If you receive an email, which appears to have come from UFCU, do not attempt to respond to it. Instead, please contact us immediately, before disposing of the email.

Every promotional email sent by UFCU will contain a unique key. If you have any concerns about the authenticity of a promotional email, please contact us so we can verify that the email originated with us. If the key is missing, you may be the target of attempted fraud, and should contact us immediately.

Prioritize Your Security

Visit our security center to learn about fraud, privacy, and security.